TechOps Engineer


Job Category : Software Engineer

Position Description

  • Restore a failed IT service of related Product as quickly as possible, and ensuring appropriate workarounds put in place if incidents are not resolvable within the agreed SLA.
  • Analyze existing IT services of related product and plan how to improve it in the future.
  • Prevent incident from happening, and to minimize the impact of incidents that cannot be prevented, maintaining known errors and workarounds.
  • Liaise with merchants and other IT personnel for applications (related to product) troubleshooting, configuration and maintenance.
  • Manage lifecycle and release management procescess for applications.
  • Responsible for the continuous delivery process to build, deploy and promote applications.
  • Ensure apps have automated functional tests that are used by the continuous delivery process to determine successful deployment and operation of applications.
  • Acts as 2nd level support of applications, triaging issues, and disseminating them to other IT personnel as required.
  • Implement integration for merchants that cannot be done with self-Integration service.

Minimum Qualifications

  • Bachelor Degree in Computer Science, Engineering, Information Systems or any related major.
  • Familiar with CI/CD Tools (Jenkins, Kubernetes, Doker, etc).
  • Knowing Java Programming Language at least 2 years.
  • Familiar with Agile Methodologies.
  • Having minimum 1 year of experience in Software Development.
  • Having minimum 1 year of experience in System Administration and Operation.

Required Skills

  • CI/CD (Jenkins, Docker, Kubernetes).
  • Java Spring Boot.
  • Linux.
  • Agile.
  • Cloud.
  • ITIL.

Job Summary

Job Type :


Location :



Techops, Software, 1 year experience, Java, Linux, Agile, Cloud, Bachelor, Engineer


lokasiMenara Mulia, 8th Floor, Jl. Gatot Subroto No.Kav. 9 - 11, RT.2/RW.4, Karet Semanggi, South Jakarta City, Jakarta 12930
kategoriFinancial Services

Transaction is the lungs of the breathing economy, that is why our first step starts with a big dream to pave the way towards a freedom of transaction. Since 2007, DOKU has been the first electronic payment system and risk management company in Indonesia.

From paying and getting paid to transferring funds, all are possible with DOKU. For more than one decade, we have grown together alongside large and medium scaled companies to personal sellers from various lines of business, ranging from transportation, tourism, insurance, retail, donation, communities and many more. Collaboration with partners such as local and international banks, also non-banking institutions has strengthened our reputation as a trusted local electronic payment solution.

Our business grows together with our partners’ business. Thus we have built a payment ecosystem that is supportive and strengthens theirs. The formation of three product pillars that responds to all business needs across all layers of society has marked our transformation from “The Better Way to Pay” and becoming “Think Beyond Payments”. The three winning product pillars comprise of Payment Gateway and Transfer Services for Corporate, SMEs, Start-ups, Local and International MSMEs. The last product pillar, Collaborative Commerce, is designed to empower communities and personal usage.

With an undying commitment and limitless innovation, we are constantly moving forward to solidify a position as the leading and trusted payment technology company.


Empower Breakthrough

An annual one-stop IT event run by students of Faculty of Computer Science, University of Indonesia
Find Us on Social Media!
Subscribe to COMPFEST