IT Support
PT. Jasa Teknologi Informasi IBM
Job Category : Technical & Quality Assurance
Position Description
- Installing and configuring computer hardware operating systems and application.
- Monitoring and maintaining computer systems and networks.
- Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
- Setting up new users' account and profiles and dealing with password issues.
- Using Remote management system (RDC,VNC,SSH) to solve the special cases.
- Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
Minimum Qualifications
- Candidate must possess at least a Diploma, Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
- At least 1 year(s) of working experience in the related field is required for this position.
Required Skills
- Having knowledge in: Windows Server 2003 / 2008 / 2012 and Network area (LAN/WAN/Firewall and Cisco).
- Experienced in computer hardware, operating systems, and application fundamentals.
- Having knowledge to troubleshoot IBM Destkops, ThinkPads, and MAC Operating System.
- Able to communicate clearly and courteously with those who need to know of decisions / actions problems.
- Have good communication skill, team-player attitude, willingness to learn, and fast adaptation to dynamic work environment.
- Having good communication skill in English is preferred.
Job Summary
Job Type :
Full-time
Location :
Jakarta
Tags
LAN, WAN, Firewall, Cisco, 1 Year Experience, Computer Science, Information Technology, Engineering, Electrical Engineering
PT. Jasa Teknologi Informasi IBM
The Plaza Office Tower, 16th Fl., Jl. MH Thamrin Kav. 28-30, Jakarta Pusat
IT Consultancy & Services
Was founded in 2003, supporting IBM in providing skilled resources to install - move - add - change (IMAC), and to perform other activities that relates to after sales support for IBM products in Indonesia.
To support the Strategic Objectives of IBM Indonesia in providing comprehensive end-to-end IT solutions for the community, in July 2010 IBM-JTI was transformed, re-shaping its missions, and strengthening the company with new Organizations structure, including the establishment of Business Development function that will focus in developing Solutions that will address the needs of comprehensive IT solutions of the Clients in the market. Today, IBM- JTI provides Total solution services, from IT Infrastructure aspect: Hardware and Software, to the Business aspect, which includes not only IBM Products but also other leading non IBM Products. IBM-JTI will propose the best available solutions that meet Clients needs andrequirements regardless the Brand of the Products.
As an IBM company, we embrace IBM Values and Business Conduct Guidelines. IBM-JTI aims to build the company into a well established and respectable Indonesia company with a strong management team by continuing strive for excellence and commitment to quality, providing effective and efficient Solution to Clients, contributing to the country in creating job opportunities and transfer of advanced technology.
