IT Support
PT. Jasa Teknologi Informasi IBM
Job Category : Technical & Quality Assurance
Position Description
- Provide service and support for computer related problems and incidents for all staff.
- Answer help desk calls and emails promptly.
- Resolve problems by gathering information, diagnosing end user needs, execute resolutions, and following up to confirm the issue is fully resolved.
- Assist with system access and maintenance of user accounts, passwords, data integrity & security.
- Assist with the on-boarding process, prepping, and deploying of IT systems.
- Add/Remove/Change user accounts, email accounts, file system permissions as needed.
- Perform other tasks as assigned.
Minimum Qualifications
- Candidate must possess at least a Diploma, Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- Freshgraduates or final-year students are welcome to apply.
- Willing to join 6 months internship program.
- Available to join as soon as possible.
Required Skills
- Able to communicate clearly and courteously with those who need to know of decisions / actions problems.
- Have good communication skill, team-player attitude willingness to learn, and fast adaptation to dynamic work environment.
- Having good communication skill in English is preferred.
Job Summary
Job Type :
Internship
Location :
Jakarta
Tags
Internship, Computer Science, Information Technology, Fresh Graduates, Final Year Students
PT. Jasa Teknologi Informasi IBM
The Plaza Office Tower, 16th Fl., Jl. MH Thamrin Kav. 28-30, Jakarta Pusat
IT Consultancy & Services
Was founded in 2003, supporting IBM in providing skilled resources to install - move - add - change (IMAC), and to perform other activities that relates to after sales support for IBM products in Indonesia.
To support the Strategic Objectives of IBM Indonesia in providing comprehensive end-to-end IT solutions for the community, in July 2010 IBM-JTI was transformed, re-shaping its missions, and strengthening the company with new Organizations structure, including the establishment of Business Development function that will focus in developing Solutions that will address the needs of comprehensive IT solutions of the Clients in the market. Today, IBM- JTI provides Total solution services, from IT Infrastructure aspect: Hardware and Software, to the Business aspect, which includes not only IBM Products but also other leading non IBM Products. IBM-JTI will propose the best available solutions that meet Clients needs andrequirements regardless the Brand of the Products.
As an IBM company, we embrace IBM Values and Business Conduct Guidelines. IBM-JTI aims to build the company into a well established and respectable Indonesia company with a strong management team by continuing strive for excellence and commitment to quality, providing effective and efficient Solution to Clients, contributing to the country in creating job opportunities and transfer of advanced technology.
