SAP VIM Support
PT. Jasa Teknologi Informasi IBM
Job Category : IT Business
Position Description
- Monitoring problem resolved and RFC completed within target time.
- Monitoring Integration ERP and Surrounding system availability running properly comply with agreement.
- Monitoring availability performance application SAP and non SAP such as: SAPECC, SAPSRM, SAPBIO, PCM, SAP Portal, Mylearning, ICFR, Sniperhire to running properly 24 Hours/Day and 7 Days/Week, comply with standard and service level.
- Monitors problem management and work orders and follows up with assigned personnel to ensure timely resolution of problems.
- Perform synergy with other unit/tower/groups to help and search for information related to the data and quality improvement activities.
- Perform and flow process application and make documentation related to infrastructure topology and technical architecture.
- Ensure all and reports are regularly generated periodically updated.
- Leads and communicate the functional goals to the teams, monitor, and evaluates its performance.
Minimum Qualifications
- Candidate must possess at least Diploma, Bachelor's Degree, Master's Degree/Post Graduate Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- Minimum 2 years of Experience in SAP VIM.
Required Skills
- Having knowledge with:
- Open Text (VIM and xECM) and support.
- SAP System Product.
- SAP Basis VIM configuration.
- SAP VIM integration configuration.
- ICC Opentext invoice template configuration and customization.
- IT Project Management.
- Required language(s): English, Indonesia.
- Have good communication skill, team player attitude, willingness to learn, and fast adaptation to dynamic work environment.
Job Summary
Job Type :
Full-time
Location :
Jakarta
Tags
VIM, xECM, Fast Adaptation, 2 Years Experience in SAP VIM
PT. Jasa Teknologi Informasi IBM
The Plaza Office Tower, 16th Fl., Jl. MH Thamrin Kav. 28-30, Jakarta Pusat
IT Consultancy & Services
Was founded in 2003, supporting IBM in providing skilled resources to install - move - add - change (IMAC), and to perform other activities that relates to after sales support for IBM products in Indonesia.
To support the Strategic Objectives of IBM Indonesia in providing comprehensive end-to-end IT solutions for the community, in July 2010 IBM-JTI was transformed, re-shaping its missions, and strengthening the company with new Organizations structure, including the establishment of Business Development function that will focus in developing Solutions that will address the needs of comprehensive IT solutions of the Clients in the market. Today, IBM- JTI provides Total solution services, from IT Infrastructure aspect: Hardware and Software, to the Business aspect, which includes not only IBM Products but also other leading non IBM Products. IBM-JTI will propose the best available solutions that meet Clients needs andrequirements regardless the Brand of the Products.
As an IBM company, we embrace IBM Values and Business Conduct Guidelines. IBM-JTI aims to build the company into a well established and respectable Indonesia company with a strong management team by continuing strive for excellence and commitment to quality, providing effective and efficient Solution to Clients, contributing to the country in creating job opportunities and transfer of advanced technology.
